01
Tell us what happened
Complete a short confidential questionnaire about the property, project, developer and dispute.
Our process
Start with the SPA.
Four steps to get a matter in front of us, and five stages once it is. No stage commits you to the next one.
How a matter begins
02
Upload the documents
Upload your SPA and any relevant notices, payment records, emails, brochures or other documents.
03
We assess the matter
The transaction and dispute are reviewed to identify the principal issues and potential options.
04
Choose your strategy
We explain the available routes and help determine an appropriate next step based on your objective.
What happens after the assessment
01
Case assessment
We review the transaction, your documentation, the status of the development and what has occurred.
02
Rights & exposure
We identify the relevant contractual issues, purchaser obligations, developer obligations, potential claims, risks and available remedies.
03
Strategy
We determine the most commercially sensible approach based on your objective. That may include pursuing completion, remediation, compensation, settlement, a payment resolution, contract termination, refund, or another available remedy depending on the facts and applicable law.
04
Developer engagement
Where appropriate, the matter can begin with a structured claim or negotiation with the developer rather than immediately escalating into formal proceedings.
05
Dispute escalation
Where a negotiated solution cannot be reached, Off Plan Resolve helps assess the appropriate next step, which may involve DLD/RERA procedures, formal legal proceedings, arbitration or another dispute-resolution mechanism depending on the contract and circumstances.
Where representation before a court, tribunal or authority requires separately licensed UAE counsel, the matter is coordinated with appropriately licensed UAE counsel.
What to expect
Straight answers, including the unwelcome ones
An assessment is only useful if it tells you what is weak as well as what is strong. If the SPA gives the developer a wide extension right, you should hear that early — before spending money on a strategy built around a date that may not bind them. Equally, not every delay, variation or defect is a breach. Large construction projects move. Some contractual variation rights are legitimate and enforceable. Part of the work is separating what is genuinely actionable from what is simply disappointing. Where a commercial resolution is realistically available, that is usually worth testing before a formal escalation. Where it is not, you should know that too.