01
Case assessment
We review the transaction, your documentation, the status of the development and what has occurred.
Dubai off-plan purchaser disputes
Your developer had a contract.
Hold them to it.
Off Plan Resolve helps purchasers and investors facing disputes with Dubai off-plan property developers understand their position and determine the right next step.
Whether your property is delayed, materially different from what was promised, affected by defects, stalled, cancelled or subject to another developer dispute, we help you assess what happened and what options may be available.
Confidential case assessment · Dubai-focused · International investors welcome
Dubai Off-Plan Focus
Purchaser-Side Strategy
Confidential Document Review
International Investor Support
Commercial Resolution Focus
Downtown DubaiOff-plan towers
The problem
When an off-plan investment doesn’t go as promised
Dubai’s off-plan market has created significant opportunities for investors. But developments do not always proceed exactly as purchasers were led to expect.
- 01
Delivery dates move
Handover slips once, then again, with each notice pushing the date further out.
- 02
Projects stall
Construction slows or stops while instalments continue to fall due.
- 03
Specifications change
Finishes, layouts and sizes differ from what was marketed and signed for.
- 04
Defects at handover
The unit arrives with serious quality issues the developer is slow to fix.
- 05
Amenities disappear
Facilities that sold the project are quietly removed or downgraded.
- 06
Payment demands
The developer presses for money while its own obligations remain outstanding.
When millions of dirhams are at stake, purchasers need more than another sales representative telling them to wait.
They need someone looking at the transaction from their side. That is what Off Plan Resolve is built to do.
Dispute types
Does this sound familiar?
Delayed handover
The contractual handover date has passed, potentially repeatedly, and the developer continues extending completion.
Stalled construction
Construction has slowed substantially or appears to have stopped.
Cancelled projects
The project has been cancelled or is moving through a cancellation or liquidation process.
Refund disputes
You want to exit the purchase but the developer refuses to return amounts paid.
Poor construction quality
The finished property contains significant defects, poor workmanship or construction quality below what was reasonably expected.
Material specification changes
Materials, finishes, layouts or other specifications differ materially from those presented or agreed when the property was purchased.
Reduced or changed unit size
The final property differs materially in size, configuration or usable space from what was sold.
Amenities not delivered
Pools, gyms, beaches, landscaping, clubhouses, retail facilities or other amenities marketed as part of the development were materially changed, delayed or never delivered.
View or location issues
The property’s represented orientation, outlook, surroundings or material characteristics differ from what was presented at the time of purchase.
Sales or marketing representations
Important representations made in brochures, presentations, communications or during the sales process appear inconsistent with what was ultimately delivered.
Payment and default disputes
The developer alleges that you are in default, threatens cancellation, demands additional payments or refuses to recognise your contractual position.
Handover payment disputes
The developer demands final payment or completion of handover even though significant contractual, construction or documentation issues remain unresolved.
Oqood or registration issues
There are questions or disputes concerning registration of the off-plan transaction or property.
Escrow concerns
Questions have arisen concerning payments, project progress, escrow arrangements or the financial status of the development.
Developer changes
The project, ownership structure, developer or development arrangements have materially changed during construction.
Post-handover defects
Serious defects appear shortly after handover and the purchaser is having difficulty obtaining proper remediation.
SPA interpretation
The developer relies on extension provisions, force majeure clauses, variation rights or other SPA provisions that the purchaser wants independently reviewed.
Multiple-unit / investor portfolio disputes
An investor has purchased several properties from the same developer or within the same project and has substantial capital exposed.
Your situation does not need to fit neatly into one category. Send us the SPA and tell us what happened.
What we do
We turn the documents into a strategy.
Every dispute starts with the same question: what did you agree to buy — and what actually happened? Off Plan Resolve reviews the transaction as a whole, including where relevant:
- The SPA
- Reservation agreement
- Payment history
- Oqood / registration documents
- Developer correspondence
- Original promised completion date
- Extensions
- Marketing materials
- Project status
- Construction progress
- Handover notices
- Defect reports
- Relevant communications
02
Rights & exposure
We identify the relevant contractual issues, purchaser obligations, developer obligations, potential claims, risks and available remedies.
03
Strategy
We determine the most commercially sensible approach based on your objective. That may include pursuing completion, remediation, compensation, settlement, a payment resolution, contract termination, refund, or another available remedy depending on the facts and applicable law.
04
Developer engagement
Where appropriate, the matter can begin with a structured claim or negotiation with the developer rather than immediately escalating into formal proceedings.
05
Dispute escalation
Where a negotiated solution cannot be reached, Off Plan Resolve helps assess the appropriate next step, which may involve DLD/RERA procedures, formal legal proceedings, arbitration or another dispute-resolution mechanism depending on the contract and circumstances.
Where representation before a court, tribunal or authority requires separately licensed UAE counsel, the matter is coordinated with appropriately licensed UAE counsel.
Why it matters
The developer has a team protecting its position.
You should too.
When a dispute arises, the developer is not approaching your SPA as a neutral party.
Its legal, commercial, collections and customer-service teams are protecting the developer’s position. Purchasers deserve the same strategic focus.
Off Plan Resolve examines the transaction from the investor’s side:
- What did you buy?
- What did the developer promise?
- What does the contract actually say?
- What changed?
- What has the developer done?
- What have you paid?
- And most importantly: what is the best route toward the outcome you want?
Why Off Plan Resolve
Built around the buyer.
Focus
Off-plan specialisation
Off Plan Resolve is built specifically around purchaser disputes involving off-plan property rather than general legal work.
Context
Real estate understanding
The analysis considers not only the legal documents but how Dubai developers, payment plans, construction milestones, handovers and investment transactions actually work.
Approach
Commercial strategy
The objective is not litigation for the sake of litigation. The objective is finding the most effective route toward the client’s desired outcome.
Reach
International investor support
Clients do not need to live in Dubai to begin a case assessment. Documentation can be reviewed remotely and communications handled digitally.
Your objective
What do you actually want to happen?
Choose the closest and we’ll open a case assessment with it already selected.
I want my money back.
I want to cancel my purchase.
I still want the property, but I want the developer to fix the problems.
I want compensation for the delay.
I want to understand whether the developer can keep extending the handover date.
I received a default or cancellation notice.
The completed unit isn’t what I purchased.
My project appears to have stalled.
I don’t know what my rights are. I just want someone to review everything.
The process
Start with the SPA.
01
Tell us what happened
Complete a short confidential questionnaire about the property, project, developer and dispute.
02
Upload the documents
Upload your SPA and any relevant notices, payment records, emails, brochures or other documents.
03
We assess the matter
The transaction and dispute are reviewed to identify the principal issues and potential options.
04
Choose your strategy
We explain the available routes and help determine an appropriate next step based on your objective.
International investors
You bought in Dubai. You don’t have to live here to protect your investment.
A significant portion of Dubai’s off-plan market is purchased by investors living outside the UAE. That can make a developer dispute particularly frustrating.
01
Different time zones
Office hours in Dubai rarely line up with yours.
02
Unanswered emails
Queries sit with a sales desk instead of a decision-maker.
03
Confusing procedures
Notices, registrations and forums with unfamiliar rules.
04
UAE-law documents
An SPA governed by a legal system you may never have dealt with.
And millions of dirhams tied to a property thousands of kilometres away.
Designed to begin remotely
- Documents reviewed remotely, starting with the SPA
- Calls scheduled for your time zone
- Correspondence and escalation handled from Dubai while you stay where you are
Dubai MarinaRemote assessment
Document checklist
What should I send?
- Sale and Purchase Agreement
- Reservation form
- Booking form
- Oqood / interim registration
- Payment receipts
- Payment schedule
- Developer statements
- Handover notices
- Delay notices
- Default notices
- Developer emails
- WhatsApp messages
- Marketing brochures
- Floor plans
- Specifications
- Photos and videos
- Snagging reports
- Inspection reports
- Any settlement offer already received
Don’t worry if you don’t have everything. Start with the SPA and whatever documents are currently available.