Refunds & termination
Want out of your off-plan purchase?
“Can I get my money back?” is the most common question we are asked and the one with the least useful general answer. Two purchasers in the same tower, with the same complaint, can be in materially different positions depending on what they signed, what they have paid, what stage the project has reached and how each of them has behaved since the problem started. What can be done is to work out where you actually stand, what routes exist, and what each one realistically costs and risks. That is an assessment, not a promise.
What Off Plan Resolve reviews
- Your SPA
- Amounts paid
- Construction progress
- Developer performance
- Purchaser payment history
- Project status
- Communications
- Potential grounds for termination
- Potential recovery routes
- Settlement options
- Procedural options
What purchasers should understand at the outset
Exit and recovery are not the same question. A purchaser may have a route out of a contract without that automatically determining what happens to sums already paid. Project status changes the picture. Your own conduct is part of the file. A negotiated exit is still an exit. Some matters resolve commercially: a transfer to another unit, a revised plan, a partial recovery, a release.
Things that can weaken a recovery position
Signing an addendum, variation or revised payment plan without reading what it does to your existing rights. Ignoring a notice on the assumption it is a form letter. Allowing arrears to build while a complaint is outstanding. Losing the marketing material that supported what you thought you were buying. Waiting. None of these is fatal on its own. All of them are avoidable.
Questions on this page
Potentially. Refund rights and recovery mechanisms depend on the facts, project status, contract and legal basis for the claim.