The contract file
The documents that record the bargain.
- SPA and every addendum, variation or revised payment plan
- Reservation and booking forms
- Oqood or interim registration documents
- Payment schedule and every receipt or transfer confirmation
Off Plan Resolve Insights · Evidence
What evidence should I keep when disputing with a Dubai developer?
Almost every purchaser who comes to us wishes they had kept something they no longer have. This is the list.
What you were sold
This category is the one most often lost, and the one that establishes what was represented.
- Brochures, renders and price lists
- Floor plans and finishes schedules
- Sales presentations and emails from the agent
- WhatsApp threads with the agent or developer, exported rather than screenshotted where possible
What has happened since
The live file.
- Every notice: handover, delay, extension, default, cancellation
- All developer correspondence, in date order
- Dated site photographs and video
- Snagging and independent inspection reports
- Any settlement offer received, and your response
How to keep it
Keep originals where you have them. Export message threads rather than relying on the app. Save email with headers intact rather than as forwarded text. Record dates against photographs. Keep one folder, organised chronologically, and add to it as things arrive. Do not delete anything because it seems unhelpful.
If you already purchased an off-plan property and are experiencing this issue, submit your SPA to Off Plan Resolve for a case assessment.