Off Plan Resolve Insights · Project accounts
For most buyers the relevant questions are narrow: where was I instructed to pay, where did the money actually go, and can I evidence every payment I have made. Those answers should exist in your own records regardless of anything else.
Payment instructions change over the life of a project. Keeping the instruction you were given at each stage, alongside the transfer confirmation, protects you if a payment is later said not to have been received or not to have been properly made.
Questions about project funding and progress are legitimate and there are established channels for raising regulatory concerns about a development. Which channel is appropriate, and how using it interacts with your own contractual position, is worth assessing before you act rather than afterwards.
Every receipt and transfer confirmation, the payment schedule, the instructions received, and any correspondence in which the developer has discussed the project’s financial or construction position.
If you already purchased an off-plan property and are experiencing this issue, submit your SPA to Off Plan Resolve for a case assessment.
Case assessment
Off Plan Resolve
Tell us about the development, upload your SPA and explain what has gone wrong.
